info@aghrevenue.com
01
Front office
Assess the current position, identify the opportunity and build a practical operating action around this area.
AGH Revenue Service
Train Teams for Better Processes.
Structured support around your hotel's market, operations, channels and commercial priorities.
Scope
What This Can Cover.
02
Reservations
Assess the current position, identify the opportunity and build a practical operating action around this area.
03
OTA handling
Assess the current position, identify the opportunity and build a practical operating action around this area.
04
Revenue basics
Assess the current position, identify the opportunity and build a practical operating action around this area.
05
Upselling
Assess the current position, identify the opportunity and build a practical operating action around this area.
06
Guest handling
Assess the current position, identify the opportunity and build a practical operating action around this area.
07
Sales
Assess the current position, identify the opportunity and build a practical operating action around this area.
08
SOPs
Assess the current position, identify the opportunity and build a practical operating action around this area.
09
Daily reporting
Assess the current position, identify the opportunity and build a practical operating action around this area.
10
Rate awareness
Assess the current position, identify the opportunity and build a practical operating action around this area.
11
Department coordination
Assess the current position, identify the opportunity and build a practical operating action around this area.
Illustrative Example
Commercial Visibility, Not Just Activity.
Example dashboard and metrics are illustrative only and are not AGH client results.
Channel / Revenue View
Occupancy72%
ADR₹3,850
RevPAR₹2,772
Pickup+14
Demand Curve
Illustrative rate/demand movement
Operational Training
Train the Team. Standardise the Experience.
Practical hotel training built around the departments that shape guest experience, revenue and operational consistency.
AGH TRAINING • FRONT OFFICE
Front Office
Guest handling, check-in/check-out, reservations, communication, upselling and complaint handling.
AGH TRAINING • HOUSEKEEPING
Housekeeping
Room readiness, inspection, hygiene standards, room status, coordination and premium stay discipline.
AGH TRAINING • F&B SERVICE
F&B Service
Restaurant service, guest engagement, sequence of service, upselling, banquet and event readiness.
AGH TRAINING • SALES
Sales
Corporate prospecting, travel trade, local accounts, lead follow-up, presentations and conversion.
AGH TRAINING • HR & PEOPLE
HR & People
Induction, grooming culture, communication, attendance discipline, performance conversations and team development.
AGH TRAINING • SOP IMPLEMENTATION
SOP Implementation
Turn standards into daily behaviour through checklists, audits, handovers, escalation and accountability.